Presentation Description
Imagine that your Library’s website had a 24/7 chatbot service to help patrons find books, assist with reserving a museum pass and help with logging into their personal accounts. Artificial Intelligence is not science fiction anymore, but is easy to integrate into your current website with the right knowledge, methods, and tools.
During this presentation, you will learn what artificial intelligence functionalities are best for your library’s website based on the needs of your patron population. Then, you will learn how to integrate these technologies into your existing website’s design and avoid creating usability issues. Please bring your laptop to follow along with the chatbot integration demo.